Fishing with Rod Discussion Forum

Please login or register.

Login with username, password and session length
Advanced search  

Author Topic: Sage Warranty Turn Around Time?????  (Read 2741 times)

hue-nut

  • Old Timer
  • *****
  • Offline Offline
  • Posts: 828
Sage Warranty Turn Around Time?????
« on: September 22, 2010, 04:46:46 PM »

Just sent a 3106 Factory rod off to Sage today for a tip replacement. Anyone done this or know their typical turn around time? Just hoping I will have it within a month or so. Thanks
Logged

DionJL

  • Old Timer
  • *****
  • Offline Offline
  • Posts: 2251
Re: Sage Warranty Turn Around Time?????
« Reply #1 on: September 22, 2010, 05:09:40 PM »

3-6 weeks would be my guess.
Logged

hue-nut

  • Old Timer
  • *****
  • Offline Offline
  • Posts: 828
Re: Sage Warranty Turn Around Time?????
« Reply #2 on: September 22, 2010, 08:08:37 PM »

thanks bro, I am shipping them from my US Post Office box so hoping for sooner, anyone else done this?
Logged

Stratocaster

  • Old Timer
  • *****
  • Offline Offline
  • Posts: 716
Re: Sage Warranty Turn Around Time?????
« Reply #3 on: September 22, 2010, 09:54:35 PM »

When the tip off my 2106 factory rod broke, I decided to make a road trip down to the factory at Bainbridge Island.  They gave my family and I a great tour and I got my replacement tip right away (We were going to go shopping down there anyways so it wasn't like I was making a special trip or anything).  I gave them a call first to make sure they had a replacement tip available.  You may want to give them a call to see if they have any in stock.  If they don't, it may take longer to get a replacement because they make them in batches when there are enough warranty claims needed.
Logged

hue-nut

  • Old Timer
  • *****
  • Offline Offline
  • Posts: 828
Re: Sage Warranty Turn Around Time?????
« Reply #4 on: September 22, 2010, 10:18:44 PM »

thanks strato, I will give them a call. See you at the highway one of these days!
Logged

burnaby

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 140
Re: Sage Warranty Turn Around Time?????
« Reply #5 on: September 23, 2010, 04:08:47 PM »

Berry's took over a month for the tip of my 4120. Shipping/handling was 40-50 bucks.
Logged

BNF861

  • Old Timer
  • *****
  • Offline Offline
  • Posts: 503
Re: Sage Warranty Turn Around Time?????
« Reply #6 on: September 25, 2010, 05:29:36 AM »

I let a shop deal with my warrenty through sage and had a replacement butt section in seven weeks.
Logged

hue-nut

  • Old Timer
  • *****
  • Offline Offline
  • Posts: 828
Re: Sage Warranty Turn Around Time?????
« Reply #7 on: September 25, 2010, 09:30:30 AM »

I called Sage and actually got a person on the other line. They have no 3106 tips in stock so will have to make one up, 3-5 weeks she said.
Logged