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Author Topic: Orvis wader repair warranty  (Read 2920 times)

kosanin kosher salt

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Orvis wader repair warranty
« on: August 25, 2014, 07:58:11 AM »

These waders are leaking like a sieve , a good dozen leaks everywhere . Is it worth it to get them sent in ? I contacted them and they said they'll do an estimate , I'm sure they'll just offer me new waders at a discounted rate .
Hopefully I get lucky and they get me a new pair at no cost   ;D   
Has anyone had a similar experience with orvis before ?
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clarkii

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Re: Orvis wader repair warranty
« Reply #1 on: August 25, 2014, 08:10:30 AM »

"While we go to great lengths to ensure that every Orvis wader is built to our high quality, waders will eventually wear out and fail, much like the tires on your car.

If you are not satisfied with your waders at time of purchase or if they fail for any reason within the first 60 days, we will replace them or refund your money, no questions asked. Beyond that, waders that fail due to manufacturing issues or defects will be repaired, replaced or refunded, at Orvis's discretion, free of charge.

Damage or failure from normal use, wear and tear, or accidents is not covered under our warranty. There are several options and resources available to help get you back on the water. Each wader comes with a repair kit containing all the necessary items to perform basic repairs. Detailed instructions and links to purchase additional supplies can be found below."

http://m.orvis.com/s/fly-fishing-waders-care-repair/744

I  believe estimate means do they repair,  replace, or refund.

Read the warranty and other info before you start speculation on companies...
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kosanin kosher salt

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Re: Orvis wader repair warranty
« Reply #2 on: August 25, 2014, 08:24:02 AM »

Thanks for the reply , I did read that too previously .
But it's always nice to hear on previous personal experiences
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